Privacy policy

Pursuant to Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, please be informed that this website and the domains and belong to Hensa DCM, SLU (hereinafter “the owner”), with address C.Narcís Monturiol, 13 – P.I. La Sabrosa, 08512 Sant Hipòlit de Voltregà, CIF B59816157; telephone +34 93 850 26 32 and e-mail

Personal data processing notifies all website users who provide or are required to provide personal data that, by ticking the box, they expressly and freely and unequivocally accept that their personal data will be processed by the owner for the following purposes:

  • To send commercial advertising communications  by e-mail, SMS or any other electronic or physical means, present or future, that makes it possible to send commercial communications. Such commercial communications will be related to products or services offered by the owner and shall be related to products or services related to the sector.
  • To carry out statistical studies.
  • To process orders, requests or any type of request  made by the user through the website.
  • To send the monthly newsletter  by e-mail.

The owner expressly notifies and guarantees users that their personal data will not be transferred under any circumstances to third party companies. Should any type of transfer of personal data be carried out, the express, informed and unequivocal consent of the owners will be requested beforehand.

All the data requested through the website are obligatory as they are necessary to provide an optimum service to the user. Should all the data not be provided, the owner does not guarantee that the information and services provided will be completely adapted to the user’s needs.

Under all circumstances, the owner guarantees the user the exercise of the rights of access, rectification, cancellation, information and opposition, in the terms set out in the legislation in force. The user may exercise these rights by sending an email to the above-mentioned email address. Users may also unsubscribe from any subscription service in the unsubscribe section of all e-mails sent by the owner.

Equally, the owner has adopted all the necessary technical and organisational measures to guarantee the security and integrity concerning personal data processing, in order to avoid its loss, alteration and/or access by unauthorised third parties.

IP addresses

Website servers may automatically detect IP addresses and domain names used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file which processes the data to obtain statistics on the number of page views, the number of visits made to the web services, order of visits, access point, and so forth.


The website uses industry standard IT security techniques such as firewalls, access control procedures and cryptographic mechanisms. All of these are designed to prevent unauthorised access to data. Accordingly, the user/customer accepts that the owner obtains data by means of the corresponding authentication of access controls. All contracting processes or those involving the introduction of sensitive personal data (health, ideology) will always be transmitted by means of a secure communication protocol (https://…) so that no third party has access to the information transmitted electronically.